Check not only the outer dimension but that all the location positions for attachments of stays and handles on the inner panel are identical. Stays and handle positions cannot be repositioned on the inner panel.
Check the top hinge rail is the same length and colour. The colour of the hinge rail can vary over the life of a vehicle.
Check the colour of the window tint. Some windows were originally fitted in bronze tint but later changed to grey which will not match the tint of the other windows in the vehicle..
Check the colour of any printed band as sometimes this can change over the life of a vehicle.
Check that there are no minor cracks or crazing as these faults may become worse when fitted and cannot be repaired.
If you intend to claim for the replacement window on your insurance, check that that fitting a second-hand window will not invalidate your claim
Some older windows with a printed band and dot fade around the edge, can suffer from delamination. Delamination is not easy to detect until the window is fitted in the vehicle when it is likely to experience excessive condensation in the panel. It is therefore essential if you purchase a second-hand window that you have the right to return it for a refund, within a certain time frame, if it is found to be delaminating. Before fitting carry-out a close inspection of the printed band colour, along the area where the panels are bonded, as this will show slight discolouration in some areas if the outer and inner panels are separating. Over time the outer panel will detach completely, and probably whilst the vehicle is being driven which will be dangerous to other road users.
Just would like to say thank you for such an amazing service on fitting our caravan window on Wednesday.
Thanks to you and Jim persevering with our window we now have it fitted and ready for us to go to Europe later this year. We had it fitted with your recommended company Silver Shield and I mentioned your name at Advanced Glass. Once again I can’t thank you enough for your help.
All at advancedglass,
I would like to thank everyone for the wonderful service you gave me today. Lewis went well beyond the call of duty to ensure I had no more problems with my Motorhome. It is unfortunately very rare today to find someone who cares as much about keeping the customer happy and delivering not a good service but a great service.
I will recommend you to everyone I know in the camping and caravaning world.
Just a quick note to thank you for the window which arrived yesterday well packed and within 20 mins I was once again a “happy camper”. Excellent service I would have no hesitation in recommending you in future.
I just wanted to say a big THANK YOU for your help with my caravan window a couple of weeks ago. Lewis in particular was so patient and diligent, and didn’t mind going the extra mile to swap the windows over to match the colour. Jim and Bethan were great setting it all up so there was no hitch, which was really important as I was bringing the van over especially, Jim also made a great cup of coffee, which was much appreciated. Thanks again from a happy customer.
Just a quick note to say thank you for the efficient service I received at your premises when I brought my Burstner caravan in for what I thought would be three new windows. In the event, I had six new windows fitted in next to no time. I was back home by lunchtime. I can’t recall the names of the two men who did the work but they will know who they were. They were friendly and helpful, sorting out new window stays and catches as required and even to the extent of helping me to manhandle the caravan out of your premises after some kind soul had parked at the back of me, making it impossible to leave. The new full set of windows look great, especially now I’ve given the caravan a wash and polish. I feel like I have a new caravan . Many thanks.
Thank you so much for organising our replacement caravan window and getting it to us so quickly, superb service. THANK YOU AND EVERY BODY INVOLVED.
Just a quick email to thank you all for your help. Window was delivered before estimated time, and was perfect in every way. Hopefully my motorhome will not be broken into again, but would not hesitate to use you in the future.
We have just got the windows we ordered with you. All Okay. Look forward to working with you again. Many Thanks
Just to let you know the windows has arrived and it fitted like a dream.
Thank you for your assistance.
Just to let you know that my windows have now been fitted and a job well done. I want to say thank you for your help and support in getting this done, I appreciate it very much.
Thanks for the very prompt service. Window arrived at 11am and I have already fitted it to the van. I will definitely use you guys again.
We would just like to say a BIG BIG thank you for all your help. I have just successfully fitted our window and all the window fasteners to our caravan with no hitches.
Burstner Caravan Windows
Just a quick thank you for the great service. In my job I deal with a lot of suppliers and most of them need to take a leaf out of your book.
Just a quick note to say thank you very much for supplying the replacement window for my Sterling Eccles Onyx caravan. It came very well packaged and protected and arrived in the timescale given at the time or ordering. It fitted perfectly. Very impressed with the service and will recommend you.
I would like to thank you for advising and dealing with my enquiry promptly. It has saved me a considerable amount of time and expense to carry out the repair myself.